First Semester
Business Communication & Professional Skills
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Number of Sections :
0
Duration :
0 Minutes
Training Level :
Professional
Price
0 GBP
Training Path Description
Build professional communication skills to resolve conflicts, improve presentations, and lead meetings with confidence.
This course equips you to communicate effectively in the workplace through professional messaging, productive dialogue management, idea pitching, and meeting leadership. You will learn how to write clear and respectful messages, use active listening techniques, build trust with colleagues and clients, and handle conflicts professionally—supported by practical exercises and ready-to-use templates. Ideal for anyone aiming to elevate their professional impact in every interaction.
Accredited certificate
Get an accredited attendance certificate for the training
What Will You Gain?
Skills related to the course
- • Writing clear, concise professional messages
- • Active listening and smart questioning
- • Professional feedback delivery and exchange
- • Meeting and conversation management skills
- • Presentation and persuasion skills at work
- • Stress and conflict management without escalation
Training Path Objectives
- • Improve professional message writing (WhatsApp/email/correspondence)
- • Apply active listening methods and deliver clear feedback
- • Lead meetings and steer discussions toward actionable decisions
- • Handle conflicts with respectful, effective communication
- • Present ideas and proposals with precise language and persuasive logic
• Ready-to-use templates and message examples for professional communication
• Hands-on practice managing meetings and presentations
• Effective strategies for active listening and conflict resolution
• Real workplace scenarios reflecting local and global work environments